Work with a passionate and supportive team while making a difference for child abuse survivors. 

Position Description:

The Child & Family Coordinator is responsible for providing, overseeing and ensuring a welcoming, child-friendly, and safe environment for all children, families, and visitors who come to The Child Center. 

Primary Responsibilities:

  • Greet and welcome children and families when they arrive at TCC for interviews, therapy, or other reasons.
  • Ensure that the correct paperwork is completed by the caregiver and disseminated to assigned CAC staff.
  • Answer Children’s Services phone line- direct calls appropriately, provide support for crisis calls made to The Child Center and maintain documentation for crisis call support.
  • Provide a trauma-informed environment by ensuring that the child and family’s basic needs are met.
  • Ensure cultural, behavioral, and other necessary accommodations/modifications are implemented in the waiting room as needed.
  • Observe all interactions in the waiting room/lobby to ensure they are appropriate in nature.
  • After forensic interviews, this position will be responsible for completing an age-appropriate empowerment activity with children while their involved caregiver is in the post-meeting (meeting the involved caregiver has with the MDT and Child & Family Advocate).
  • After the post Meeting, ensure that the involved caregiver has an opportunity to complete the NCA Outcome Management Survey (OMS) regarding their experience at The Child Center.
  • Assist with Intake Coordinator duties in their absence or when high caseloads arise.
  • Arrange, sanitize, and maintain a clean and tidy waiting room/lobby for all children and families.
  • Assist with data entry into Missouri Kids First Database as requested.
  • Complete monthly billing for the assigned grant.
  • Participate in regular supervision meetings.
  • Other duties as assigned.


Minimum of an associate’s degree in a human service field, criminal justice or related field. Candidate should possess strong communication skills, must have exceptional organizational skills, have the ability to multitask and have a strong commitment to client services. Candidate must have the ability to work independently as well as part of a larger team within The Child Center, as well as the multidisciplinary team.

What We Offer:

Generous paid time off benefits include:  PTO accrual of up to 16 days in the first year of full-time employment, fourteen paid holidays, paid birthday, monthly Friday half days, earned hours towards Extended Illness Benefit.  Staff development programs and retirement contributions.  

Location: Wentzville, MO
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